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Free shipping for U.S. orders over $75 (SUBTOTAL AFTER DISCOUNT CODE HAS BEEN APPLIED)(TAXES NOT INCLUDED IN SUBTOTAL)

Return Information

POLICY/Frequently Asked Questions

RETURNS: lamodishboutiqu.myreturnscenter.com

QUESTIONS : support@lamodishboutique.com

***Due to a high volume of emails, please allow 24-72 hours for your email to be responded to. Response time varies. If you have not received a response within 72 hours, please resend message in a different message thread, PLEASE USE THE SAME EMAIL ON THE ORDER, as this could be due to your message going into our spam folder. Emails are answered in date/time order. No email is ignored. Please refrain from sending multiple messages in the same message thread, this will push your message to the very end again and delay response time further. Sending a new message in the same message thread gives you a new later time and date. If you would like to send another message, please do send as a new message so your first message does not lose its spot in line. Thank you! (: 

 ** In-Transit Time - Starts when your order has been shipped, and does not include standard processing time of up to 2 business days. Business days do not include Saturdays, Sundays, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times)

 ALL RETURN ARE PROCESS THROUGH EMAIL ONLY NOT BY PHONE. PLEASE EMAIL SUPPORT@LAMODISHBOUTIQUE.COM

 

What is the return / EXCHANGE policy ? 


We accept returns, however FOR STORE CREDIT ONLY (NO REFUNDS). We allow returns for store credit within 3 DAYS from the date the tracking number states it was delivered. Please note that customer is responsible to pay for ALL shipping fees including the cost to ship the exchange item. Handbags/ Accessories/ Clearance/Sale items are final sale, no exceptions. RETURNS MUST BE IN THE SAME CONDITIONS TO RECEIVE STORE ( NO EXPECTATIONS )

 ALL RETURN ARE PROCESS THROUGH EMAIL ONLY NOT BY PHONE. PLEASE EMAIL SUPPORT@LAMODISHBOUTIQUE.COM

 

Please click here to start the return process: 

lamodishboutiqu.myreturnscenter.com

Our return address is as followed:

La Modish Boutique

1773 W San Bernardino RD Suite B25 West Covina CA 91790 UNITED STATES

 

 ALL RETURN ARE PROCESS THROUGH EMAIL ONLY! NOT BY PHONE. PLEASE EMAIL SUPPORT@LAMODISHBOUTIQUE.COM

 

Store Credit:

What is store credit ?

Store credit is a gift card that will be sent via email. We will add up the total spent on the items returned . You will use this gift card to purchase your desired size exchange or any other exchange of your choice. We do not provide refunds for returns.

 ALL RETURN ARE PROCESS THROUGH EMAIL ONLY! NOT BY PHONE. PLEASE EMAIL SUPPORT@LAMODISHBOUTIQUE.COM


I haven't received a store credit for my return?

If you have not received store credit for your return within a few days of returning the package, please email support@lamodishboutique.com OR CALL 626-653-9263 so we can speed the process up for you. 

 ALL RETURN ARE PROCESS THROUGH EMAIL ONLY! NOT BY PHONE. PLEASE EMAIL SUPPORT@LAMODISHBOUTIQUE.COM


I’m missing an item or my items arrived damaged or with a defect?

lamodishboutiqu.myreturnscenter.com

Please email us support@lamodishboutique.com, as soon as possible with images attached along with your invoice. We will not accept claims if a 3 DAYS has passed from delivery date. 

 ALL RETURN ARE PROCESS THROUGH EMAIL ONLY! NOT BY PHONE. PLEASE EMAIL SUPPORT@LAMODISHBOUTIQUE.COM

My package was returned due to the incorrect address/ not picking up order with signature confirmation, can you reship it for free? 

Unfortunately there is a reship fee of $6 for orders that are returned due to incorrect address or orders that are not picked from local post office with signature confirmation. Unfortunately we are not refunded the postage cost for the first package shipment and cost us two fees for a reshipment. Due to an excess amount of orders being returned for these two reasons, we will no longer be reshipping packages at no cost. There will be a fee of $6 for reshipments. We ask that you double check shipping addresses before placing an order to avoid any additional costs. We also ask that you please check tracking details for orders of large amounts because they include signature confirmation and may need to be picked up at your local post office. Thank you for your kind cooperation and understanding.

I only wore my item once or a few times can I still return if it damages, find a defect, or no longer like it? 

Ownership transfers completely from our business to consumer as soon as the item is worn or used. No exceptions.
We will not be able to accept your return, issue a refund, or store credit for an item that has been worn or used.

LA MODISH BOUTIQUE'S business hours are Monday-Fridays from 10am– 4pm (PST). Any orders placed after 5pm will be counted on the following business day. Please allow 3-7 business days for all orders to be processed, fulfilled, and sent from our facility to the post office. Shipments within the U.S. range from 3-7 business days depending on your location and the efficiency of the postal office. We offer standard shipping for all orders. All orders will be packaged and fulfilled in the order in which they were placed.  Orders will process within 3-7 business days from your order date. Delivery to you will take an additional 3-7 days, based upon your location.

 ALL RETURN ARE PROCESS THROUGH EMAIL ONLY! NOT BY PHONE. PLEASE EMAIL SUPPORT@LAMODISHBOUTIQUE.COM

My package has been lost/stolen . What should I do?

Please make sure to submit the correct address. We are not responsible for packages that are lost/stolen. Once your package leaves our premises we are not responsible for them as USPS or UPS is a shipping service that you agree to allow us to send for you. Once we send the liability is between you and USPS or UPS; however, we will do our best to help you find your package since each order comes with a tracking number. In the case where the tracking says delivered but you haven't received your package, you can visit your local post office or contact USPS or UPS to file a claim. 

 We will not look into stolen/lost packages claims if they are not reported within 10 days of the tracking number stating the package has been delivered. 

I Washed my item and now it is damaged!!

We recommend following the washing instructions on the label attached inside the item.  Once an item has been worn or washed, we will no longer accept your claim or return. Ownership transfers completely from our business to consumer as soon as the item is worn or washed (whichever is done first). No exceptions. 

We kindly ask that you inspect all items before wearing or washing. 

I only wore my item once or a few times can I still return if it damages, find a defect, or no longer like it? 

Ownership transfers completely from our business to consumer as soon as the item is worn or washed (whichever is done first). No exceptions. 

We will not be able to accept your return, issue a refund, or store credit for an item that has been worn or washed. 

 

When do you restock styles/sizes? 

Unfortunately we do not have exact dates we restock styles due to the many different vendors/manufacturers we work with having varying restock schedules. We do have a Requested Restock List, where you can add your requests. You can simply email your requests to support@lamodishboutique.com and we will add your faves to the list. We take this list  to our vendors/manufacturers and requests a restock for the styles on the list. If the material or styles are already available we restock within 1-4 weeks. 

**This doesn't guarantee a restock but we do make sure to ask about the requested styles.

support@lamodishboutique.com

Thank you for all the kind support!

Please click here to start the return process: 

lamodishboutiqu.myreturnscenter.com